Ande

Michelle Smith

Danielle Pacheco

Ande Payments Workflow

This article explains how venue users can log in to the Ande Venue Portal and how additional team members can gain access.

Accessing Your Ande Venue Portal

Ande can automatically update event statuses in TripleSeat based on certain actions. If your team prefers to manage statuses manually, these settings can be adjusted.

Managing Automatic Status Updates in TripleSeat

Getting Started & Requirements

This article is for teams collecting payment for events not managed in Tripleseat.

Generating a Manual Payment Link via the Ande Chrome Extension (Non-Tripleseat Events)

Once an event is confirmed, continue to share all relevant event details—such as menus, guest count, and timing—with your onsite team ahead of the event as you normally would.

Event Day Payment and Close-Out Process

Charging a Card on File via the Ande Venue Portal

Requiring a Back Up Credit Card for ACH Payments

Outlines step by step how to use the DineWise Payment Product

Collecting Corporate Payments

Credit Card Processing Fees

The Ande Chrome extension is a convenient way to generate payment links alongside Tripleseat without needing to switch windows or tabs.

Fees, Invoices and Refunds

Find answers and get help from Intercom Support and Community Experts

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