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Deactivating a Payment Link

If a paylink you created becomes outdated—whether due to an error, an accidental duplication, a change in the reservation, or the cancella...

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Written by Michelle Smith

If a paylink you created becomes outdated—whether due to an error, an accidental duplication, a change in the reservation, or the cancellation of an event—you can deactivate it to ensure guests do not make payments toward an incorrect amount.

To deactivate a payment link:

  1. Navigate to Reservations

  2. Click on the relevant reservation

  3. Click the Payment Links tab

  4. To the right of the Payment Link you'd like to deactivate, click the three dot menu.

  5. Click Deactivate Link.


If a guest tries to access a deactivated payment link, they will be shown a page notifying them that the link is no longer active.

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