Your Ande Venue Portal is where you log in to handle event payments and see how your AI events agent is performing. Here's a quick map of what's there and where to go for each task.
Logging in
Visit www.ande.ai and sign in with your work email. The first time you log in you'll get a one-time code by email. Team members on your venue's email domain can log in automatically. For details — and how to add or remove team members — see Accessing Your Ande Venue Portal.
Reservations & payments
Open a reservation to handle everything payment-related for that event:
Generate and send a payment link — Generating a Payment Link via the Ande Venue Portal
Charge a card on file — Charging a Card on File
Check whether a payment has cleared — Monitoring Payment Status
Download an Ande invoice — Invoicing
Issue a refund — Refunds
AI Agent
The AI Agent section is where you manage your Venue Agent:
View guest conversations — Viewing Your Agent Conversations
Customize the fields guests fill out — Customizing Your Agent's Form Fields
Customize the widget's appearance — Customizing Your Agent's Display & Branding
Where your bookings live
Ande is inquiry-only: guest inquiries arrive as leads in your booking system (for example, Tripleseat), and your team works them there, just like any other lead. You don't build offers or manage menus inside Ande — the Venue Portal is where you handle the payment and see agent activity. For how inquiries flow to you, see Inquiries and Introduction.
Need help?
For login or access issues, contact [email protected]