Ande

Mehr Luthra

Michelle Smith

Ande Booking Workflow

Introduction

Every enterprise guest on Ande goes through an inquiry - no more instant booking options.

Inquiries

All guest-side communication is handled by Alex Reed. You don't need to manage a separate channel — everything runs through the tools you already use.

Guest Communication

Menus are no longer handled by Ande. You share and finalize them through your normal workflows.

Menus

Guests see price ranges on Ande, but exact pricing is always confirmed with your team. Contract and Paylink workflows remain unchanged.

Pricing and Contracts

Who Alex Reed is, why enterprise guests have a single virtual concierge, and how it's different from your Venue Agent.

Meet Alex Reed, Your Ande Virtual Concierge

How communication flows through Alex Reed, whether you can contact the guest directly, how leads arrive, and how to close the booking.

Working with the Virtual Concierge: Communication & Next Steps

Learn more about the new Ande booking workflow

Announcements

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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